How you can troubleshoot QuickBooks Error 12029?

Published by John Smith at May 9, 2019

What is QuickBooks Error 12029?

QuickBooks error code 12029 mainly occurs because of the improper internet connection and shows a message “QuickBooks is failed to receive the IP address or servers”. If you are also stuck in the same condition and unable to resolve it on your own, then check your Internet security and firewall settings for payroll updates. After doing so, you are required to update the internet connection settings. To know the solutions for resolving QuickBooks error code 12029, go further and get some easy solutions to make QuickBooks free of issues.

Why QuickBooks Error 12029 takes place?

QuickBooks error 12029 can be appeared due to multiple reasons and hamper business activities. Well, we have described all the possible causes for QuickBooks error code 12029 below. You are advised to go through all of them before resolving the issue to make your software error-free.

Due to the slow internet connection, you might get QuickBooks error code 12029.
A network timeout may also the reason behind the occurrence for 12029.
Because of using another browser, you may get the error 12029 QuickBooks.
Due to a wrong/incorrect SSL setting, the error 12029 may appear.
You may also receive QuickBooks error code 12029 due to the Internet Security or firewall settings.

Solutions to fix QuickBooks error 12029

If you want to fix QuickBooks update error 12029, you can apply one or more of the following solutions -

Solution 1 - Fix connectivity issues

Download TLS 1.2 utility from the Intuit website and run it.
Make Microsoft Internet Explorer browser as your default web browser.
Try to visit secure websites that are external to QuickBooks such as login page of your bank. If you are not able to do so, talk to an IT expert.

Now, check for QuickBooks error 12029 error.

Also Read: How to Fix QuickBooks Error 12007?

Solution 2 - Optimize Internet Explorer browser settings

Follow these steps to optimize the settings of IE browser -

In this first step, you have to close QuickBooks and then open Microsoft IE.
Go to Tools. You can also press Alt key on the keyboard to find tools.
Now, open Internet Options and look for the Security tab.
In the Security tab window, look for Globe symbol and click it.
Ensure the security level is set not higher than Medium-high.
Look for the Connections tab.
If the dial-up node is not used, select Never Dial a Connection. If you use dial-up node, choose the correct internet service provider.
Move to LAN Settings after clicking OK.
Look for Automatically detect settings.
Select it, if it is already not selected.
Look for Use a Proxy Server checkbox. Document the full address and port, if in case this checkbox is marked. If you find that the port is different than port 80, do not remove the
checkmark placed against Use a Proxy Server option. If in case you find that the port is 80, you can remove the checkmark placed against Use a Proxy Server option for testing purposes.
Choose Ok and move to the Advanced tab.
Choose Restore advanced settings.
Select TLS 1.2 under Settings and hit the OK button.
Close IE, and finally, reboot PC.

Start QB after the computer has restarted. Update it and check for QuickBooks error 12029.

Solution 3 - Configure your antivirus and firewall

If you have not properly configured your security software including parental control applications, you may face problems in updating. To configure your firewall, you have to follow these steps –

Download QB File Doctor tool.
Save and run this tool.
This tool will configure Windows Firewall and will open firewall ports automatically.
Now, see whether error code 12029 is appearing or not.

Solution 4 - Start Windows in Safe mode

Follow these steps to start your PC in safe mode with networking -

Firstly, open settings by pressing these 2 keys simultaneously - Windows logo key and I.
Look for Update & Security and click on it.
Click on Recovery.
Go to Advanced startup.
Now, choose Restart now.
Your computer will restart. Choose an option screen will appear.
Click on Troubleshoot and then on Advanced options.
Choose Startup Settings and then click on the Restart button.
Allow your computer to restart. When it restarts, select 5 from the list of options to use your computer in Safe mode with networking.
Now, check whether QuickBooks error 12029 appears on downloading updates.

Solution 5 - Download updates by using the reset update feature

Restart your PC, and then follow the steps given below -

Look for QB Desktop icon on your desktop.
Right-click the icon.
In the list that appears, search for Run as administrator and click on it.
Navigate to the Help menu while you are on the No company open screen.
From the submenu items, select Update QuickBooks.
Look for the Options tab and click on it.
Choose the option - Mark all.
Now, click on the Save button.
After that, navigate to the tab with the name - Update now.
Place a checkmark against the Reset update box.
Now, click on the Get Updates button.
Close your QB Desktop after the update process is complete.
Now, reopen your QuickBooks.
Click on the Yes button when prompted to install the update.
Let the QuickBooks installation to get completed.
Finally, reboot your system.

Solution 6 - Other solutions

If the solutions mentioned above do not fix the QuickBooks update error 12029, you can try other solutions such as repairing the Internet Explorer web browser and doing QB clean install in selective startup. To repair the IE browser, reset its settings. Once you rest your IE, all your previous IE settings will get lost permanently. After repairing the browser, check for QuickBooks error 12029.

Conclusion

The above blog contains all the required information related to QuickBooks Error 12029. Sometimes, you will be unable to get rid of the error 12029 by yourself. If you are going through the same, then we recommend you to first update the system to the latest release. Or you can connect with our team of certified experts.

In order to fix the issue instantly, you are required to dial QuickBooks Error Support Phone Number 1-877-221-9520 to get instant help