Resolve QuickBooks Unable to create PDF Error

Published by John Smith at March 28, 2019

Why QuickBooks Unable to create PDF happens?

When you upgrade or navigate to Windows 10, then Microsoft XPS report essayist gadget gets added to framework design, and this joins itself to default port named ‘PORTPROMPT’ that can conflict and clash in times of higher printing demand.

Reasons behind QuickBooks cannot create PDF

The list below shows what the possible causes that can cause the issue ‘QuickBooks won’t open PDF’.

QuickBooks cannot create PDF

There is a missing component due to which QuickBooks couldn’t complete an action due to the missing PDF file component.
There is an Unrecoverable message error
You might see QuickBooks Error 1702 or 1801 when trying to install a PDF Converter
QB PDF Converter Activation Error 30, 20, or 41 happens
There is a drag connected to your currently associated printer, Microsoft XPS document author on XPS port
The Print driver Host for the 32-bit app has stopped functioning
Could not avoid wasting due to the .pdf file
QuickBooks freezes during reconciliation
QuickBooks is not responding
The device is not ready
There is a problem printing transactions/ report
Couldn’t directly print to QuickBooks PDF Converter
QB couldn’t save the form or reports as .pdf
PDF converter reflects offline mode.

For technical assistance - speak to a certified expert at QuickBooks online support number 1.855.365.6O12.

Methods to fix QuickBooks Unable to create PDF issue

Now we will elaborate on methods to resolve the issue ‘QuickBooks Unable to Create PDF’. Few recommended solutions are listed below:

Method 1

Download & RUN the QuickBooks PDF and Print repair tool

Transfer and RUN QuickBooks Print & PDF Repair tool
Once the tool download is complete, perform the .pdf file-related task that originally leads to this error.
If you see the error is there on the screen, then Reboot the laptop and try again
Confirm that you want to print the XPS Document author and save it as a PDF file
You can save the XPS Document author (Microsoft Windows product) as a PDF file with the help of XPS Document author elements.
Firstly, Open Notepad and type in something
Next, Go to File, and Click Print
Select the XPS Document author, and select the Print option
Select the desktop within
Now, navigate to your desktop
See if you can read the XPS document you have written from the tab

Method 2

Manage Windows User Permissions for XPS document writer

In the Windows, Open Printer’s Control Panel
Now, right-click on Microsoft XPS document writer
Press the option ‘Printer Properties’ (Windows 7 and 8) or Properties (Windows Vista)
Click the Security option
Look for the ‘Everyone user’ cluster
When Everyone group is not on the List:
Press ‘Add’ button
In the field type in ‘Everyone’ and Click ‘Check Names’ option
Click OK
Press Print, and a checkmark in this row where there is ‘Allow Column.’ Click OK
Go to Windows Explorer, move to C:\windows\system32\spool in
Right-click on option ‘Printers,’ select ‘’
Click the ‘Security’ option
Click ‘Edit’ & Click ‘Add’
Enter ‘Local Service’ and click
Make sure that ‘Local service’ has full control, and Click OK
You can open QuickBooks & create a .pdf file

Method 3

Make a new template for your form

You need to generate a new template for your form, and then for your transaction, you need to change the template. Create your .pdf file.

Method 4

Bypass the print spooler (this is for terminal services only)

Firstly, Open ‘Printers Control Panel’ in the Windows
Then, right-click the Microsoft XPS Document writer
Choose Printer properties (For Windows 7 or 8) or properties (Vista)
Click the ‘Advanced tab,’ and click ‘Print directly to the printer’ option
Now save the changes, and press OK
Close ‘Printer Properties’

Method 5

Here you need to run System File Checker to repair the MSXML 6.0 that is built into Windows 8. The system file checker is a facility given by Microsoft to repair the Windows System Files.

For Windows 8

You can take the Upper/lower right-hand & press the Magnifying Glass
Type ‘Command’ and right-click the ‘Command ’
Next, click the option on the bottom bar to RUN as an administrator
If you are asked for the administrator password, then enter a password or click ‘’
Now, type SFC/scan now

For Windows 7 and Windows Vista

Run the System File Checker to repair MSXML 6.0 that is built into Windows 7. As told earlier also, the system file checker is a facility given by Microsoft to repair/ rectify the Windows system files.

First, click the ‘Windows start’ option
Next, select ‘All Programs,’ and press on ‘Accessories’ option
Right-click ‘Command Prompt’, and choose ‘RUN’ as administrator
When asked for the admin password, Enter the password or press ‘Allow’ option
Type SFC/scan now

Method 6

Reinstall Microsoft XPS

Verify and ensure XPS services are enabled

On the keyboard, Click Windows Key + E to open the Explorer window
Now in the upper left side, press ‘Computer ’
Go to the system group, and click Uninstall/Change a program
On the left, click ‘Turn Windows features On/’
Now, scroll down and ensure both the XPS services and XPS viewer are enabled (are marked)
1. Put a checkmark in both boxes, and Press OK. Then test QuickBooks after switching on both services to see the issue is amended.
2. If you see both options are enabled, but still, the problem persists, then perform the below steps to re-install XPS printer

Reinstall XPS Document writer in Windows 8

You can take the mouse in the lower/ upper right-hand corner to reflect Start Screen
Select Settings option
Click ‘Control Panel’
Choose Devices and Printers
Right-click Microsoft XPS document writer icon & then click on ‘Remove device’ option
Click YES to confirm
Now from the toolbar, press ‘Add a printer’ and choose ‘Add a local printer/network print’ with the manual settings
Select PORTPROMPT- Local port. An existing port in use
Press NEXT option
Now from the manufacturer list, select Microsoft and click Microsoft XPS document writer v4.
Click Next
Now select ‘Replace the current driver’ option, and press Next
In the Printer name field, bring out the version 4 to ensure the name is Microsoft XPS Document writer
Click Finish (Uncheck the box to make XPS writer the default printer)

Reinstall the XPS Document Writer

Windows 7 and Windows Vista

Go to Windows Start Menu
Select Devices & Printers
Now right-click the MS XPS Document writer icon & select ‘Remove’ device
Click YES here
Now, from the toolbar, select ‘Add a printer’ and choose ‘Add a local ’
Click and choose ‘Use an existing port ’
Select XPSPort – the Local port and press Next
First, choose Microsoft>>choose Microsoft XPS Document writer
Press Next
Select Replace current driver and press

This blog aimed at providing elaborate information on resolving the issue ‘QuickBooks Unable to create PDF’. Hopefully, the error is fully resolved by now, and you are not facing any issue anymore. If you are in doubt and have questions related to the content listed here, directly speak to a QuickBooks Expert at QuickBooks Error Tech Support 1.855.365.6O12.

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